On Breaking Down

Posted By: Adam 2 Comments

Broken Down. :(Two weekends ago, we drove to a town outside of Mechanicsburg, PA, to visit with my Mom's family. We almost didn't make it.

As with many other car trips, I was running behind. While I was upstairs putting on a clean shirt and brushing my teeth, Megan was loading her car with the pack-n-play, diaper bag, and various other baby-day-trip items that we rarely leave home without these days. It was 9:20 — we were already 20 minutes behind schedule. We jumped in the car, confirmed we were buckled in tightly, and I turned the key. Nothing happened. Think for a second, turn it again — as if that's going to change anything — and again, nothing.

"Your car's dead."

"What do you want to do?" she asks me. At this point, we should have realized that there was something wrong with her car and decided to move everything to my truck and take that instead. But it was already too late. My manbrain was formulating a plan. We were already running late, and I just wanted to get on the road. At the time, it seemed like jump starting her car would be the fastest way to get there. I may have been more wrong once or twice in my life, but it's tough to say.

At this point, I'm thinking a lot more than I'm talking. I tell her to hop in the driver's seat, take it out of gear, disengage the emergency brake, and take the wheel while I jump out and start pushing on the hood. I gave it enough umph to get her car out of the garage and into the driveway, where she steps on the brake and asks again, "What do you want me to do?"

I guess I thought it was kind of obvious that I wanted to jump start her car. At least, I can't come up with a better reason that I didn't give her a clear answer, unless you'll accept momentary lapse of clearheadedness. My truck was parked on the street, behind a neighbor's car, and the easiest way to get the two of them nose-to-nose was to back her car out of the driveway and across the street, where I would have room to pull up to it. Funny how she can only read my mind when she wants to.

After we got into the street, I quickly learned that Megan had no idea you had to turn the key to unlock the steering. No worries, I can just push the car forward and then back again to adjust for that! … In my flip flops. Hey, you learn something new every day right?

I took the opportunity to show Meg the proper way to jump start a car, and we got hers running immediately and got on the road, thinking this whole thing was behind us.

About an hour later, after we passed Lancaster and got to some real-deal use-your-cruise-control highways, I decided to use the cruise control. I clicked the toggle button for main cruise control power and then reflexively hit the "set" button. The tachometer dropped to zero, the odometer did the same, and the air conditioner – not to be left out – joined the party. I had half a mind to fight with the odometer, as clearly we were going well over zero miles an hour. In fact, we were doing [exactly the speed limit! ;)], in the left lane, with some jerk in a black sport utility vehicle riding my bumper.

"Your car's dead."

"What?!"

"It just shut off when I turned on the cruise control."

"Well, pull over or something."

"That would be a good idea." I glance in my rearview to see that as we're coasting and losing speed, the SUV is gaining on us — a feat that I didn't think was possible without trading paint. I check over my shoulder, and of course there's a blue Porsche in my blind spot.

"You should turn on your turn signal." Again, a great idea. And college buddies question why men get married!

"Can't. Battery's dead. We don't have a turn signal." So, without anything else to do, I just coasted for a while in the left lane waiting for the Porsche to pass and for the SUV to put me into the guardrail — rubbin's racin' — until eventually a hole opened up and I crossed 3 lanes of traffic in the time it takes to blink twice and get honked at 13 times. I pulled onto the shoulder, fiddled with the hazard lights for a moment before I realized they were dead too, and then we stared at each other for a minute, dumbfounded. Neither of us had been broken down on the side of the road before.

We checked our insurance packet — "We have roadside assistance, right?" — and came to find out that no, we used to have it, but never used it, so it was something we didn't think about when we switched providers. Megan called the claims number — the only insurance number we could find — and asked about roadside assistance. The claims operator was basically unhelpful, and at some length explained that she couldn't dispatch anyone to help us (nor give us a phone number of someone who could), but that they might reimburse us after the fact.

We thought about calling Geico, whose card was still in Megan's glove compartment, but then she had an epiphany and called her sister, who would probably have been the closest friend/relative, had her family not been camping for the weekend. Not only was she not available to come help, but Megan's other idea — getting her to look up towing & service options on the internet — would be especially hard while camping. Had I known she was calling to have Susan look stuff up on the internet, I would have stopped her — I had the internet in the palm of my hand.

So a quick google maps search, and I was on the phone with the closest Pep Boys. They dispatched a tow truck and set me up in their automated callback system so that there was no chance I could be forgotten. The computer would call me back in a minute or two to let me know the name and phone number of the towing company that was being dispatched, and the estimated time of arrival.

Finally, things are starting to go our way. Or are they?!

Will our heroes survive? Tune in next time for the exciting conclusion!


That's a No: Cat Door

Posted By: Adam 2 Comments

Yesterday, Dylan found the cat door that lets Ollie into the basement, where we keep his litter box. This encounter was brief, but started out as something cute, so Megan let it continue — at first.

He was sitting on the floor, poking the door, watching it swing and giggling. Then, Megan noticed that Ollie was on the other side of the door, playing too. Dylan would push the door in, Ollie would push it out. Cuteness squared.

Fast forward 11.2 seconds, Megan looks over again and sees Dylan leaning away from the cat door with one arm outstretched — apparently tugging on the door, trying to crawl in the opposite direction, with a half frustrated, half upset look on his face. When she asked if he needed help, he replied, "Unh! Unh!" and started to get a little more visibly upset.

Megan went over to help and noticed that his hand was stuck. She released him from his trap, and when he immediately reached for it again (parenting axiom #427: they always immediately reach for it again), she decided at that point that the cat door is now off limits. "That's a no," as we've taken to explaining to him.

Aside from a little redness, Dylan was no worse for the wear. We're just glad it was his hand he was putting through the door, and not his head.


When is a good deal not a good deal?

Posted By: Adam 6 Comments

Strike two and a half.

You may have heard about the storms going through eastern Pennsylvania over the last few days. Some of the most intense thunder I've ever heard… pretty powerful stuff. And on Saturday night, it made our power go out, perhaps just briefly — we're not sure. One thing is sure, though. Our satellite receiver? Dead. Again. Third death in two months time.

The original was a hard drive problem, and the second was … I don't even remember. I seem to have been so angry that I've blacked it out from my memory. You can imagine how I feel right now. Frowny face.

We have Dish Network because they are inexpensive. And when you're selecting a provider, aside from customer service reputation (looking at you, Comcast) you base your decision mostly on price and hardware. (Unless you're really into food or sports, then you might care a bit more than the average person about channel selection.) Dish Network has the lowest price for someone who wants HD and DVR in our area, their hardware isn't bad, and they have all of the channels we require. So we picked dish.

Then, there was this news about the extra $5/month charge for not having a phone line to connect it to, so that it could download messages (geez, I wonder what on (or off) earth they could possibly use to do that, other than a phone line) and let us know about pay-per-view events that we would never even consider purchasing; not even in a googol years. The last receiver they sent us — the one that's dead this time — had an ethernet jack on it next to the phone jack, which was new. I did a little digging, and it turns out that we can connect it to the internet to get that charge waived, so we did. I'm still bitter that it's required, and that they weren't up-front about the charge, even when I asked the installation technician if it was a problem not to have a phone line connected ("Nope.").

Satellite also has its own inherent problems that I'm not too fond of living with. We regularly lose sections of recorded or live shows in semi-crappy weather. It makes sense, you're beaming the signal through the sky after all, but obviously this is a flawed system. It's just not something you have to deal with when your TV comes across a buried cable.

I was ready to cut all ties with them on Sunday morning when we woke up to find the receiver dead. It's plugged into the same surge protector as everything else down there, and everything else is fine! Obviously, this isn't exactly premium hardware we're dealing with, here.

So I called to complain and give them one chance at redemption. After cursing at the computer that thought it heard me speak one of the menu options when I was in fact dead silent — When will they learn that these voice-operated systems are tragically awful? Just let me punch the numbers! — I finally convinced it to transfer me to a human, who was courteous and responsive and within a couple of minutes had me slated for an overnight shipment of a replacement receiver (ahem, 3rd in 2 months! all the same model!) and at no charge. Good enough for now, I suppose.

But, finally, Megan is on my side. This good deal — the lowest cost provider — is no longer a good deal. It can't be. Because at this rate, we're paying $60 a month for the privelege of going days without our service, the fun experience of re-programming our DVR schedule, and the delight of losing whatever might have been recorded when it died (not an insignificant quantity or quality of shows, I assure you). She's actually mad! And you practically have to try to make Megan mad.

So Dish? Get your act together. There are no more warnings. And there's always Hulu.


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